INDIVIDUAL COACHING & MENTORING : Transformation at Work- releasing people to perform

Change - significant change - is part of organisational life for many of us. It can be precipitated by the need to adapt to a changing environment, turn round an uncompetitive position in the market, reduce costs dramatically, merge or partner .... the list goes on.

Yet, although a factor in the working lives of an increasing number of us, major change still presents problems of a completely different nature to managers who are skilled and experienced in overseeing the normal pattern of organisational development. That normal pattern, rationally, is:

Present ==> Transition ==> Future

Whilst change may look, and be the same rationally, emotionally it is more:

Ending ==> Transition ==> New Beginning

Which is a very different matter, presenting different challenges to managers. People will fight to avoid the loss of ending; they will obstruct to delay loss; they will be immobilised by the uncertainty of a new beginning.

At a rational level, a change programme can be planned and managed through a fixed period - which all too often has to be extended or a lower level of achievement accepted. At the non-rational, emotional level, change can take seconds or years. At a rational level, change programmes can proceed smoothly until they hit a non-rational sticking point that requires a shift of attitude or mindset in a key individual or in many. At that point, delay can be indeterminate, loss of benefit tangible and morale and impetus can ebb away.

ICFBA coaches are skilled and experienced in the handling of the rational (Business Process) and non-rational (Human Process) dimensions. They can help you plan and manage the business process. They can also equip your managers to recognise and cope with the non-rational dimension of change in themselves and those they lead. As in our normal coaching programme, we take a structured approach to the non-rational that maintains the focus of the desired outcomes of the change programme whilst working with the unstructured places in which individuals can find themselves.